Advance Impact is hiring Call Centre Agents in Brisbane, Queensland, for a casual position paying $34.96 per hour plus superannuation. The role offers a 9-day fortnight, with every second Friday off, and is based in the Brisbane CBD.
The position is suitable for energetic, confident, and friendly people who enjoy talking to others and want to contribute to meaningful fundraising campaigns. Previous fundraising experience is not essential, as the company provides paid training and ongoing support.
You will speak with past, present, and future supporters to raise awareness and funds for charitable causes, including human rights, endangered wildlife, and medical research.
Go through the details below and apply as soon as possible. Applications are being accepted now!
Job Details
| Job Details | Information |
|---|---|
| Job Title | Call Centre Agent |
| Company | Advance Impact |
| Location | Brisbane, QLD |
| Employment Type | Casual |
| Salary | $34.96 per hour + Super |
| Work Schedule | Monday to Friday, 10am to 7pm |
| Days Off | Every second Friday |
| Industry | Call Centre & Customer Service |
| Role Type | Fundraising |
| Training | Paid training provided |
| Experience | Previous fundraising experience not essential |
| Job Posted | 1 day ago |
Tasks and Responsibilities
As a Call Centre Agent, you will communicate with supporters and help raise funds for charitable organisations. Your responsibilities will include:
- Speaking with past, present, and future supporters.
- Raising awareness about charitable causes.
- Encouraging supporters to contribute to fundraising campaigns.
- Representing charities in a professional and positive manner.
- Building relationships with supporters over the phone.
- Communicating clearly and confidently.
- Working toward fundraising goals.
- Taking part in ongoing training and development.
- Helping create a positive experience for supporters.
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Workplace & Customer Requirements
This is a customer-focused fundraising position based in Brisbane CBD. The successful candidate will be expected to:
- Work Monday to Friday from 10am to 7pm.
- Communicate confidently with supporters by telephone.
- Discuss fundraising campaigns and charitable causes.
- Maintain professional and positive conversations.
- Work toward fundraising objectives.
- Handle challenges with resilience and a positive attitude.
- Participate in paid training and ongoing development.
Skills & Personal Qualities
The employer is looking for people who are:
- Confident and friendly.
- Comfortable communicating with different people.
- Motivated and resilient.
- Positive and proactive.
- Passionate about helping others.
- Interested in charitable causes and fundraising.
- Able to build rapport with supporters.
- Comfortable working toward goals.
- Willing to learn and develop new skills.
Education & Experience
Previous fundraising or call centre experience is not essential.
Candidates with strong communication skills, a positive attitude, and an interest in meaningful work are encouraged to apply. Paid training and ongoing support will be provided.
Benefits & Work Schedule
The position offers:
- $34.96 per hour plus superannuation.
- Monday to Friday working hours.
- Every second Friday off, creating a 9-day fortnight.
- Brisbane CBD location near Queen Street Mall.
- Paid training.
- Ongoing support and development.
- Career progression opportunities through support roles.
- A supportive and energetic team environment.
- The opportunity to raise funds for important charitable causes.
How to Apply
If you are confident, friendly, and interested in fundraising and customer communication, you can apply for the Call Centre Agent position with Advance Impact in Brisbane.
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